Videos

Two Minute Question Series.

The greeting sets the tone for the consult

How do you like to be greeted by your doctor?

Respondents:

Two Minute Question Series.

Does it matter ghow a doctor is dressed?

Q9. Do you notice how your doctor is dressed? As a doctor how much thought do you put into what you wear to work?

Respondents:

Two Minute Question Series.

How long can a patient expect to wait in the waiting room?

Q8. How long can you reasonably be expected to wait in the waiting room before your doctor's appointment? What do you feel about the wait? What if anything can doctors do about it?

Respondents

Two Minute Question Series.

Ordering tests as part of the conversation with patients

Q7. What do you tell patients about the tests you order? As a patient how much information do you want / need? Does that information help in the subsequent conversation about the illness?

Respondents

 

Two Minute Question Series.

The questions that are asked in a doctor's room matter

Q6. Are there questions that you, as patient or doctor ask in the doctor's room that are meaningful to you? Why those questions? What do you hope to achieve? Is there something you are trying to convey by asking them?

Respondents:

The master of the question is author of the book The Coaching Habit. Interviewed for the Health Design Podcast- Michael Bungay Stanier

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